Booking Agent for Incoming Tourists (Part-time/hourly based)
In this role, you will ensure a smooth and efficient travel arrangements for our clients visiting Japan. You will be responsible for managing ticket purchases, booking special accommodations, and handling various logistical tasks. The ideal candidate will have strong organizational skills, an attention to detail, and the ability to communicate effectively in both English and Japanese.
Key Responsibilities:
- Purchase of tickets (Bus, Train, Ferry, Admission) either online or in person
- Deposit all physical documents via post office to the client’s first hotel
- You keep track of incoming bookings and receipts for our accounting team
- Make bookings on behalf of Geoplan for special hotels or transportation companies(rental cars, private transfers, etc.) that cannot be booked easily from overseas
- Communicate special requests with hotels, such as shuttle bus reservations,vegetarian breakfast, restaurant reservations, etc.
- Apply for special visits, such as Moss Temple and Imperial Villas (via the ImperialHousehold Agency in Kyoto)
- Handle driver’s license translations for rental car clients via JAF Kyoto
- Communicate with local providers to ensure seamless coordination
- Substitute for colleagues in case of holidays or illness
Qualifications & Skills:
- Fluent in English and Japanese (both written and spoken)
- Strong attention to detail and excellent organizational skills
- Ability to manage multiple bookings and logistics efficiently
- Experience in travel booking, hospitality or related fields is a plus
- Proficiency in using online booking systems and communication platforms
- Ability to work independently and as part of a team
Location: Tokyo (or other location), Japan
If you have a passion for travel and enjoy working in a dynamic environment, we would love to hear from you!